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  1. Help center
  2. The most common questions you are asking yourselves (and of course us) at the moment


The most common questions you are asking yourselves (and of course us) at the moment

I am an owner.

  • When (and how) will I get paid?
  • Where is the agreement?
  • My renter wants to keep the car for longer. What should I do?
  • Can I get hold of you on the phone?

I am a renter

  • What methods of payment does OuiCar accept ?
  • Do I need to pay a bond?
  • I’ve only had my driving license for a year and a half but I did drive accompanied by a qualified driver before obtaining my licence. Can I hire a vehicle from you?
  • I am waiting for a refund!
  • Do you accept payments via PayPal?
  • Do you provide some form of document to enable me to obtain a refund?
See all 7 articles

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